Bots, AI and automation for small businesses

Capture enquiries and reduce repetitive tasks

Website assistants and workflows that help organise information, prepare responses and notify the right person. With defined functions and oversight.

I want to automate a task View a demo

Guide visitors

Answer FAQs using agreed information and make personal contact easy.

Organise enquiries

Collect the reason for an enquiry and prepare a classification for review.

Connect tools

Create alerts or tasks between compatible systems, with agreed permissions and terms.

Guided demo · fictional content

An assistant that guides visitors and knows when to hand over

This example shows the journey of an enquiry. It is not connected to AI and does not collect or send data.

Enquiry→Guidance→Personal contact

The real bot is configured with your content. Anything it cannot resolve is handed over without inventing answers or commitments.

Virtual assistant · interactive example

Hello, I am a virtual assistant. I can guide you through the services. You can also request personal assistance.

I want information about a website

I want to update my website.

To prepare the enquiry, the assistant can ask about the objective and any existing website. A person reviews the quote.

I want to speak to a person

The assistant provides the contact channel and explains how to request personal follow-up.

I cannot find my question

If the information is not available, it says so and offers personal contact.

Illustrative example · internal management

An enquiry arrives organised, without manual copying

Form→Classification→Task draft→Human review

A business can receive enquiries, classify them by purpose and prepare notifications for review. Integrations and permissions depend on its tools.

A generic scenario. It does not represent an identifiable client or imply a measured time saving.

Start with one specific task

Analyse the process and its exceptions.
Define what to automate and what needs human approval.
Test with fictional data and error scenarios.
Document its use and agree on follow-up.

Frequently asked questions

Can it replace all personal assistance?

The scope depends on the process. We define which enquiries it handles and how to request human assistance.

Can it connect to email, a CRM or WhatsApp?

We assess compatibility, APIs, permissions and platform terms. An integration is confirmed before it is quoted.

Can AI be used for sensitive processes?

We first assess whether it is suitable. Human review, access and data use are defined before connecting systems.

Which task makes you repeat the same steps?

Describe it without personal data, passwords or customer information.

Discuss an automation project All services